RETURNS

What is your returns policy?
Returns are accepted if returned within 7 days of receipt in exchange for items that was sent wrongly. Only clothes that are unworn, unaltered, unwashed and...
Mon, 15 May, 2017 at 11:37 PM
How do I return something to you?
You can return any item to us within 7 days of receiving your order (just make sure your items are in the original condition and garment tags still attached...
Sun, 21 May, 2017 at 11:22 PM
Can I exchange my item to a new size/color?
Yes of course. For returns and exchanges, customers are advised to notify us first at support@amaxmall.com by quoting the order number and product details....
Mon, 15 May, 2017 at 11:40 PM
I have been refunded the incorrect amount. What do I do?
Do email us at support@amaxmall.com and we will refund the amount accordingly.
Mon, 15 May, 2017 at 11:41 PM
Have you received my returned items?
We will email you as soon as we receive and process the parcel to let you know that it is safely in our hands.
Mon, 15 May, 2017 at 11:43 PM
What do I do when I am returned an item and it was incorrectly replaced?
Do email us at support@amaxmall.com and we will check on your orders accordingly.
Mon, 15 May, 2017 at 11:45 PM
Can I come and collect orders? or can I return a parcel in person?
We truly apologize as we don't accept walk-in pickup. However, you are able to drop-off returns at our office. You may also ship your item to us by ema...
Mon, 15 May, 2017 at 11:47 PM