ORDERS

What do I do if there's a problem with my order?
Our customer service representatives are more than happy to help you. Email us at support@amaxmall.com or call +603 7713 9620.
Mon, 15 May, 2017 at 11:17 PM
What payment methods do we accept?
You can pay by: -MOLPay Payment Gateway -Visa & Mastercard If you check out in a currency other than your credit card’s currency, you may be subject ...
Mon, 15 May, 2017 at 11:20 PM
I couldn't proceed with payment and my order status is Pending. How do I proceed?
Kindly contact us immediately via email at support@amaxmall.com, or call +603 7713 9620.  Or via live chat on our website and we'll assist in cancellin...
Mon, 15 May, 2017 at 11:21 PM
Can I cancel my order (whole order ID)?
Yes, you can. Kindly contact us immediately via email at support@amaxmall.com, or call +603 7713 9620.  Or via live chat on our website and we'll assis...
Mon, 15 May, 2017 at 11:23 PM
How do I cancel an item from my order?
Kindly contact us immediately via email at support@amaxmall.com, or call +603 7713 9620. Or via live chat on our website and we'll assist in cancelling...
Mon, 15 May, 2017 at 11:26 PM
How do I add an item to my order after checking out?
Unfortunately, you will need to make a separate order altogether.
Mon, 15 May, 2017 at 11:28 PM
I received my order, but one of them is missing. What do I do?
We are terribly sorry about this and apologize for any inconvenience. Please email us your order ID and the item you did not receive to support@amaxmall.com...
Mon, 15 May, 2017 at 11:29 PM
What if I have received an incorrect item in my order?
We are terribly sorry about this and we apologize for any inconvenience caused to you. Please email us your order ID and the item you did not receive to sup...
Mon, 15 May, 2017 at 11:32 PM