DELIVERY

Where do you deliver?
We offer shipping to Malaysia only.
Mon, 15 May, 2017 at 10:54 PM
How much does shipping cost?
We offer shipping to anywhere in Malaysia. Some of our product shipping cost is calculated per weight/dimension and some of our products has free shipping.
Mon, 15 May, 2017 at 11:03 PM
How long does delivery take?
Orders are shipped during office hours (excluding Saturday, Sunday and Public Holiday). We will do our best to process the order as soon as we receive it....
Mon, 15 May, 2017 at 11:04 PM
Has my order been shipped out yet?
Once your order has been processed and packed, we will email you a unique tracking code for you to keep tab on the status of your parcel at all times. This ...
Mon, 15 May, 2017 at 11:07 PM
What if an item is missing from my order?
We apologize for the error. Please send an email to support@amaxmall.com with your order ID and we’ll have it shipped out to you as soon as possible. Howev...
Mon, 15 May, 2017 at 11:09 PM
What if the item I received is faulty?
We want you to have a good experience with us so if a faulty item is sent to you, we apologise, please let us know immediately by: 1) Providing a photo of...
Mon, 15 May, 2017 at 11:11 PM
What if I have received an incorrect item?
Do let us know immediately via email at support@amaxmall.com with your order ID. We will get back to you and we will get it sorted for you.
Mon, 15 May, 2017 at 11:12 PM
Can I select Cash on Delivery (COD) upon checkout?
No. We currently do not have a COD at the moment. However, please come to check us out again, as we are still in the process to have this facility with us.
Mon, 15 May, 2017 at 11:14 PM